Frequently asked questions
F.A.Q
We ship via USPS Priority
- 1-3 Days Priority Air USPS
- 2-4 Days Priority Air USPS
Delivery normally takes anywhere from 1-3 days after your order has been processed and shipped.
Due to the pandemic, processing time may extend.
You will get order update confirmations via Email. If you signed up with Text, you will also receive text updates regarding your order
Yes, you receive an invoice with your order upon placing your order and successful payment
We have a 14-day money-back guarantee
Currently, we only accept all major credit cards via our secured checkout system running on Stripe, Amazon Pay & Square processing:
- All Major Credit Cards
- Amazon Pay
- Stripe
- Square
- Google Pay
- Apple Pay
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At this time we do not accept PayPal due to high processing fees
Refunds take anywhere from 3-5 days once we receive the goods at our office and the return has been processed.
You may view our Privacy Policy here: https://sudfactory.com/privacy-policy
Currently, we only accept all major credit cards via our secured checkout system running on Stripe, Amazon Pay & Square processing:
- All Major Credit Cards
- Amazon Pay
- Stripe
- Square
- Google Pay
- Apple Pay
- Affirm
- Afterpay
At this time we do not accept PayPal due to high processing fees
Refunds take anywhere from 3-5 days once we receive the goods at our office and the return has been processed.