1. Shipping

  • Standard free shipping orders take up to 1-5 business days for delivery via USPS relative to distance of Oahu, Hawaii
  • Expedited 1-day and 2-day orders are shipped via USPS.
  • Free Shipping processing time 1-3 business days depending on day and time of order.
  • Paid Shipping processing time same day or next day depending on day and time of order.
  • LTL Shipping - Contact us directly.

2. Returns

Return shipping with Free Shipping orders, return label will be responsible and paid by customer. With Paid Shipping customers, we will provide return shipping label free of charge.

30-day money back guarantee if our products fail to work and make any difference.

Please be advised that we can only accept packages that are unopened due to safety concerns when shipping. BUT, don't worry, does not mean we will not refund you, we will always work with you to find the best solution to the situation. 

Get in touch with us directly so we can help.

Frequently asked questions

The return materials authorization (RMA) or order number is the reference number for your return. We include the RMA order number in the email confirmation sent to you. You must clearly label all returns with the RMA number so they are identifiable.

Quality has always been at the core of us, as we want our products to last whilst being used every day. To ensure the highest quality, we like to be in charge of the entire development and production process – from the first sketch to the final product.

Simply visit the link Here. Follow the simple on-screen instructions and you'll be on your way!

Contact

SUD FACTORY LLC

91-760 Papipi Rd #2702
Ewa Beach, HI 96706

Phone Number:

(808) 379-9881

Email:

Hello@SudFactory.com

WHO WE ARE

We are a family oriented business where our customers come first and are treated like family. With decades of experience, we pride ourselves in specializing in auto detailing products and knowledge. Our brand promise is to provide quality of care and optimal auto detailing chemicals for all to our customers. 

sign up for deals

Subscribe and get detailing tips, tricks and exclusive deals.

Copyright © 2019 Sud Factory. All rights reserved.

Add to cart