RMA Management – Manage, Sell, Facilitate Easy Returns and Warranties
Manage the RMA process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user account.
Returns are free made easy. We accept unopened products within 14-days of purchase. Returns can be done via customer support (808) 379-9881 or self-service via online customer return portal here.
Please be advised that we can only accept packages that are unopened due to safety concerns when shipping. BUT, don't worry, we will always work with you to find the best solution to the situation. Get in touch with us directly so we can help.
Frequently asked questions
The return materials authorization (RMA) or order number is the reference number for your return. We include the RMA order number in the email confirmation sent to you. You must clearly label all returns with the RMA number so they are identifiable.
Quality has always been at the core of us, as we want our products to last whilst being used every day. To ensure the highest quality, we like to be in charge of the entire development and production process – from the first sketch to the final product.
Simply visit the link Here. Follow the simple on-screen instructions and you'll be on your way!