Cash & Carry

Items purchased at full price within 5 days of being moved to the Choose What You Pay collection are eligible for a store credit refund for the difference in price. Refunds will be issued in the form of a store credit, and cannot be applied retroactively. Your store credit never expires, and will automatically deduct from your next purchase at checkout.

  • Standard orders take up to 14 business days to arrive.
  • Expedited orders are shipped via DHL Express.
  • Expedited shipping takes up to 5 business days to arrive.

Pick-up-Point Locator

We offer some items for sale before they actually arrive. When you preorder these items, we’ll ship them out 1–2 business days after they become available at our warehouse.

You can tell if you’re purchasing an item that is a preorder item on both the product page and at checkout. Once you’ve placed your order, you can double-check our estimated restock date on the product page, and we’ll make sure to send you a shipping confirmation email once the item leaves our warehouse.

Door-to-door shipping service

For orders shipping to Australia, Canada, Hong Kong and countries in the European Union (excluding Switzerland), we offer standard shipping for a flat fee of $15 per order and expedited shipping for a flat fee of $75 per order.

Orders over $250 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

International Parcel Delivery

For all other international countries, we offer expedited shipping for a flat fee of $25 per order. Orders over $500 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

  • All in-stock orders (both standard and expedited) are processed within 1-2 business days.
  • First time orders and orders with two or more items receive free economy US Shipping.
  • Express U.S. Shipping costs between $14.95 and $19.95 based on your location and the weight of your order.

SUD FACTORY LLC

91-760 Papipi Rd #2702
Ewa Beach, HI 96706

Phone Number:

(808) 379-9881

Email:

Hello@SudFactory.com

WHO WE ARE

We are a family oriented business where our customers come first and are treated like family. With decades of experience, we pride ourselves in specializing in auto detailing products and knowledge. Our brand promise is to provide quality of care and optimal auto detailing chemicals for all to our customers. 

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Copyright © 2019 Sud Factory. All rights reserved.

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